What Doesn't Get Estimated Gets Ignored

Today, I want to do a quick double-click on something that came up in the newsletter yesterday

but which I think bears repeating, more as the main topic.

It's this:

As humans, we overemphasize the impact of things we can measure

And underestimate the impact of things that are harder to estimate

Even if their impact is actually obviously huge.

Call it a companion phenomenon to the saying,

"What gets measured gets managed."

Instead, it's,

"What doesn't get estimated gets ignored."

Examples:

  • Which sounds scarier?:

If I told you your startup would run out of cash sometime later this year vs in 3 months?

  • How often would you check the weather?:

If I told you the weather mattered a lot to your business vs. I told you sunny days would increase store traffic by 50%?

  • How much would care about employee engagement?:

If I told you that employee engagement really matters vs. I told you losing it can destroy 23% of your annual profits?

Here's the thing:

What I've learned from my background, both as a financial modeler and a management consultant is this:

You can estimate ANYTHING.

You just find some reasonable benchmarks and deduce what's likely the case given other known factors.

It won't always be 100% accurate

But it will tell you what's in the field of reasonability.

AND

It takes whatever you're deciding out of the abstract hypothetical

Of what Yeaaaa... could maybe be a threat... maybe someday... but you're not really sure....

And brings it into stark reality

Of what is likely to happen

So you can plan for it

And win.

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